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Important Information

Terms & Conditions

Please review these terms before using our booking and travel services.

Last Updated: September 2026

These Terms & Conditions govern your use of the Mahadev Tour & Travel website and the booking, cab, taxi and travel services requested through us.


1. Booking Requests

Submitting a booking form or enquiry through the website represents a request for service. A booking should not be considered finally confirmed until confirmation is communicated by Mahadev Tour & Travel.

2. Customer Information

Customers are responsible for providing accurate contact, pickup, destination, travel date and other booking information. Incorrect or incomplete information may affect our ability to provide the requested service.

3. Fares and Charges

Applicable fares may depend on the vehicle, route, trip type, travel distance, duration, availability and other trip requirements. Any final applicable charges should be confirmed as part of the booking process.

Additional charges may apply where applicable for items such as tolls, parking, permits, waiting time, additional distance or other services associated with a journey.

4. Vehicle Availability

Vehicle availability may vary. Where a particular vehicle cannot be provided, an alternative vehicle may be discussed with the customer depending on availability and booking requirements.

5. Pickup and Travel Time

Customers should provide accurate pickup details and remain available at the agreed pickup time.

Travel and arrival times may be affected by traffic, weather, road closures, vehicle restrictions and other circumstances outside reasonable control.

6. Cancellations and Changes

Customers should contact us as soon as possible if they need to cancel or modify a booking. Any applicable cancellation, modification or refund terms may depend on the specific booking and services already arranged.

7. Customer Responsibilities

Customers and passengers are expected to behave responsibly, comply with applicable laws and avoid conduct that may damage a vehicle, endanger other passengers or interfere with safe operation of the journey.

8. Luggage and Personal Belongings

Customers are responsible for their personal belongings and should check the vehicle before completing their journey. Luggage should be appropriate for the capacity of the booked vehicle.

9. Tour Packages

Tour package itineraries, inclusions, exclusions and availability may vary depending on the selected package and travel requirements. Customers should confirm the applicable package details before finalizing their booking.

10. Website Information

We aim to keep information on the website accurate and useful. Service details, availability and other information may be updated from time to time.

11. Changes to These Terms

These Terms & Conditions may be updated when our services, website or operating requirements change. The latest version may be published on this page.

12. Contact

For questions about a booking or these terms, please contact Mahadev Tour & Travel before completing your booking.

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